Outsourced Experts For Support, Sales, & Professional Services
Results Driven, Quality Focused, Satisfaction Guaranteed
Our Company
Our Story
Since the beginning of commerce, customer satisfaction has been the most predominant contributor to company growth. Products and services have evolved in complexity and competition has driven the need for more distinct differentiation. As companies expand their reach of distribution, methods of customer engagement and ongoing support to ensure satisfaction have also evolved in complexity.
MintedCX exists to ensure your customer engagement, procurement, and retention strategies are a minted process. Our team of professionals help simplify interactions, create predictable outcomes, and repeatable results. Our innovation and enrichment is instilled from traditional concepts, "friendly expertise", which your customers, employees, and owners may trust as you work to scale.
Recognizing many evolutions have led us to be more of a global economy, the need for a digital engagement strategy culminates with the highest expectations for satisfaction and operational efficiency to succeed. MintedCX works to simplify these transactions by being the human in the loop ensuring outcomes as you transition with customer demands. With more than 30 years of experience providing the highest standards of support and solutions, we are here to help you to mint your process.
MintedCX Services
Customer Support
Our customer support teams provide excellence through a blend of skilled personnel and advanced technology, ensuring prompt and effective query resolution. With a focus on customer satisfaction, streamlined processes, and continuous improvement, we consistently deliver a superior support experience.
Tech Support
Our tech support team excels with technical expertise and customer focus, ensuring swift issue resolution and proactive troubleshooting. By staying current with industry advancements, we provide reliable and effective support for seamless operations and user satisfaction.
Customer Succes
Our customer success teams are dedicated to client satisfaction, retention, and revenue growth. Through personalized engagement and proactive strategies, we ensure your clients continually derive value, fostering loyalty and sustainable business expansion.
Sales
Our sales teams help you succeed by driving business growth through strategic approaches, product knowledge, and effective communication. With a customer-focused mindset, we consistently capitalize on opportunities, ensuring successful deals and contributing to the achievement of business objectives.
Professional Services
Our Professional Services team is a great resource offering tailored expertise, including top-notch recruiting, back-office support, and more. Committed to delivering measurable results, they bring industry knowledge and efficient project management .